Window Repair FAQs


Frequently Asked Questions


There are typically two types of window repair. One of the types is fogged windows. Having a fogged window just means that the insulation around the window has broken, allowing condensation to get through – reducing the overall r-value of your home (potentially).

It depends on the window! Some window repairs can be done on the outside, and some can be done on the inside. Our glass techs will be able to answer any questions you may have on site when they come for the measure!

There are things that you can do to prepare for a window repair but they are not necessary! For example, if you have the ability to move the furniture away from the window that needs repair, it is extremely helpful. Removing any blinds that may be covering the window is also not required but will help our glass techs perform the job quicker.

This can vary based on the window! The average window in a residential home would take about 30 minutes to an hour. If you’re curious, feel free to ask the glass technician when they come to measure the space!

First, we come onsite to measure your window(s). Once we have the correct measurements, we can order OR make your replacement glass. Once your glass is ready, (typically about a week) we will call you to book the repair which can take anywhere from 30 minutes to an hour on an average residential window.

Yes we definitely can! Once the new glass piece is installed, we can take your old one away.

Once our staff takes the old broken glass away, we dispose of it properly!

Since all of our staff is properly trained in Window Repair, the glass techs coming to your home will be given information the day before regarding your project. This also includes loading the truck the day before to ensure everything is accounted for. If there are specific details to be mentioned, this is also addressed the day before to clarify or answer any necessary questions.

The cost of any window can vary based on the window makeup and the size/difficulty of the project.

Yes! We pride ourselves on doing free assessments no matter what the project is.

A broken window is a window that is cracked in some way. A fogged window means that the seal is broken. A broken window can also be a fogged window. You’ll notice condensation between the panes of glass. Either way, the repair is the same.

Windows are one of the things in a home that can be overlooked. Cleaning your windows at least twice a year can help you to spot any irregularities or issues quickly and address them before they become a problem; most windows if installed properly don’t need anything! Just make sure your windows are cleaned enough so you can notice any excess water on the frame or dry rot / cracking on the molding.

Not necessarily. If you clean your windows twice a year, (spring and fall) They should be easy to clean all the time. However, there are environmental factors that can affect the difficulty of cleaning. Typically windows become harder to clean when there is a buildup of pollen or dust on a window. Also, smoking indoors can cause a nicotine film to go over the windows which is also very difficult to clean.

There are countless reasons you should choose C&C Glass. First, our techs are specially trained to repair windows while being fully insured/licensed so you can feel confident that the job will be performed to your satisfaction. Also, we always stand behind our work while taking pride in quality and workmanship.

If the company is doing a repair – It’s good practice to make sure they have proper licensing and insurance so they can legally work on your home. Most legitimate companies can replace the windows with the same glass type that came out. It’s also good to consider that a lower price does not ensure a quality service and vice versa. To ensure you’re getting the best service and best price, it would be beneficial to research the company that you’re dealing with and see if they have a good reputation, shows up on time, and stands behind their work.

If your window is broken, you’re exposed to the elements and you have a potentially dangerous situation with broken glass that can cause serious injury. If the window is fogged, the window seal is broken. This also means that its r value (insulation value of the window) is also affected as it may decrease your homes overall insulation significantly.

If the window is in a high traffic area, be careful and use rubber or gardening gloves if possible and vacuum numerous times after picking up the large pieces. Dispose of the larger pieces of glass in a hard plastic bin or cardboard box. Please DO NOT put the glass in a plastic bag as the glass can poke through and cause injury. It is also important to wear shoes while cleaning glass to protect your feet from stepping on any small fragments of glass by accident. IF the window is not in a high traffic area, and doesn’t need to be cleaned up immediately, let our glass techs clean it up for you! Just let them know before entering your home.

Hear From Our Past Customers

Customer Reviews

We could go on about the caliber of our custom glass work and other services, but you shouldn’t take just our word for it. Read what our customers have had to say about their experiences with C&C Glass!

“C&C Glass was our go-to choice when renovating our bathroom. We wanted an industrial look to our shower, the team at C&C recommended a beautiful glass wall and shower door combination that look stunning!! We couldn’t be happier with the results! I would give them 10 stars if I could - their customer service, communication throughout the process, and installation are all top notch!!”

Mary S.

“C&C Glass installed a large steam shower door in my master bathroom. I'm very pleased with the work they did. Work was professional from start to finish and I would recommend them highly.”

Patrick M.

“I've order custom glass doors from C&C Glass for 2 projects with a total of 3 doors to date. Each time the ordering process, communication, quality of product and price were all very good. Due to the distant location of the home where 2 of the doors were being installed, we needed to pickup and deliver the doors ourselves. Chris and team made sure the doors were properly protected and packed in our truck. The doors made it up to our Adirondack home without issue. We appreciate the extra effort in getting this done. I would recommend C&C glass for any custom glass needs.”

Theresa S.
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